Privacy Policy

Last updated: May 2026

Introduction

FlipMantis ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Information You Provide

  • Account information (name, email, password)
  • Profile information (company name, phone number)
  • Property and deal data you enter
  • Communication preferences
  • Payment information (processed securely by Stripe)

Information Collected Automatically

  • Usage data and analytics
  • Device information and IP address
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process transactions
  • Send service-related communications
  • Provide customer support
  • Analyze usage patterns to improve the platform
  • Train AI models to improve deal recommendations (anonymized)

Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who assist in operating our platform
  • Third-party integrations you explicitly authorize
  • Legal authorities when required by law

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Messaging Terms

By providing your phone number and checking the SMS consent box on any FlipMantis form, you agree to receive text messages from FlipMantis at the number you provided. Consent is not a condition of any purchase.

  • Program description: FlipMantis sends transactional and informational messages, including booking confirmations, account notifications, customer support replies, and occasional product updates.
  • Message frequency: Message frequency varies based on your activity. You will typically receive no more than 4-8 messages per month.
  • Message and data rates: Message and data rates may apply. Check with your mobile carrier for details.
  • Opt-out: You can opt out at any time by replying STOP to any message. After replying STOP, you will receive one final confirmation message and no further messages will be sent.
  • Help: Reply HELP to any message for assistance, or contact us at support@flipmantis.com.
  • Carriers: Carriers are not liable for delayed or undelivered messages.
  • Privacy: Your mobile opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. See the Data Sharing section above for full details.

Data Security

We implement industry-standard security measures including:

  • Encryption in transit and at rest
  • Regular security audits
  • Access controls and authentication
  • SOC 2 compliant infrastructure

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications

Cookies

We use cookies to improve your experience. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or through the platform.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@flipmantis.com