Unified Inbox
All your SMS, calls, and emails in one inbox. Stop switching between apps. Part of your cold calling CRM workflow.
One inbox. Every conversation. Full context.
The App Switching Problem
Check SMS app. Check email. Check call log. Check voicemail. Remember who said what, where? Impossible. Context gets lost. Follow-ups slip.
Unified Inbox Features
Everything you need to manage all conversations.
SMS Conversations
Two-way texting with full conversation threads. See all messages with a contact in one view.
Call Logs
Every call logged with duration, outcome, and notes. Click to call back.
Email Threads
Send and receive email from within the CRM. Gmail and Outlook sync supported.
Voicemail Transcripts
Voicemails transcribed automatically. Read instead of listen.
Contact-Based View
Click any contact, see all communications across every channel in one timeline.
Real-Time Notifications
Get notified of new messages instantly. Desktop and mobile alerts.
One Contact, Full History
Hi John, saw you own 123 Main St. Interested in selling?
Maybe. What are you offering?
Outbound call - 8 min 23 sec - Discussed property condition
Sent: Purchase Agreement - 123 Main St
Voicemail dropped - "Hi John, following up on our call..."
Every communication channel in one timeline. Full context at a glance.
When to Use Each Channel
SMS
Why: Highest open rates, instant delivery, personal
Best for: Quick follow-ups, appointment reminders
Phone
Why: Build rapport, handle objections, close deals
Best for: Initial contact, negotiations, hot leads
Why: Detailed info, attachments, formal communication
Best for: Contracts, due diligence docs, buyer packages
RVM
Why: Personal touch at scale, less intrusive
Best for: Warm follow-up, re-engagement