Last updated: January 2026

Call Recording

Record calls for training and compliance. Transcription, AI analysis, and searchable recordings linked to every contact. Works with our VoIP and power dialer.

Never wonder what was said on a call again.

Recording Features

More than just recording. Full call intelligence.

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Automatic Recording

Enable call recording by default. Every call captured automatically.

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Transcription

AI transcribes calls to searchable text. Find any conversation by keyword.

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AI Analysis

AI identifies objections, sentiment, and key moments in conversations.

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Linked to Contacts

Recordings attached to contact records. Full call history on every lead.

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Training Library

Save best calls as training examples. Onboard new team members faster.

Compliance Ready

Announcement options and consent tracking for legal compliance.

Why Record Calls?

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Training

New VAs can listen to successful calls and learn your scripts and objection handling.

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Dispute Resolution

If a seller claims you said something, you have the recording to verify.

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Performance Coaching

Review calls with your team. Identify what works and what needs improvement.

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Deal Research

Revisit what the seller said about motivation, timeline, and price expectations.

Frequently Asked Questions

Are calls automatically recorded in FlipMantis?
Call recording can be enabled organization-wide or per user. When enabled, all calls are recorded automatically and linked to the contact record.
Are call recordings transcribed?
Yes. AI transcription converts recordings to searchable text. You can search across all calls for specific keywords or phrases.
Is call recording legal?
Call recording laws vary by state. FlipMantis supports consent announcements and disclosure options to help you comply with local regulations. Always verify requirements in your area.
Can I use recordings for training?
Yes. Save exemplary calls to a training library. New team members can listen to real successful conversations to learn your approach. Try it free.

Record, transcribe, and analyze every call

Call intelligence built into your CRM. Try free.

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